Frequently Asked Questions
1. How do I apply?
CLICK HERE TO DOWNLOAD THE LEASE APPLICATION
Fully complete the application attaching additional required information. You may return your application via fax (972-414-6329), email (email@example.com) or snail mail (5822 Onion Creek Drive, Garland, TX 75044). Before processing begins, we must receive the application fee(s).
2. How long does the process take?
Once your fully completed application, application fees and legible copies of drivers licenses and 2 most recent check stubs have been received, you will receive a decision within 2 business days.
3. When do I pay my deposit?
Upon approval of your application, the deposit must be paid in certified funds only (cashier's check or money order) paid to D & B Real Estate Services. The property will not be taken off the market until the security deposit is received.
4. Can I make payments on my security deposit or does it need to be paid up front?
We do not accept partial payments for the security deposit. You must remit a full security deposit in certified funds (cashier's check or money order) made payable to D & B Real Estate Services.
5. Will I get all of my security deposit back when I leave the property?
We hope that all tenants receive 100% of their security deposit at the end of their tenancy. When we have received a 30-day written notice, we will provide you with a list of instructions so that you will have every opportunity of getting 100% of your security deposit returned when you leave.
Any damage above normal wear and tear and is not properly repaired, then the expense to repair will be deducted from the security deposit. Any damages assessed to your account will be documented for you in an itemized accounting along with any refunded monies.
6. What is the pet deposit?
Pet deposits are only applicable on a case by case basis.
7. What type of verification do you need to verify my income?
Your application will need to be submitted with your two most recent paystubs, or prior year tax return showing the gross income from wages.
8. How much money do I need to make?
The monthly rent should be no more than 35% of your monthly income.
9. What are the selection criteria used when reviewing my application?
The tenant selection criteria may include factors such as criminal history, credit history, current income and rental history.
D & B Real Estate Services does not discriminate based on ancestry, race, color, religion, sex, sexual orientation, disability, familial status or national origin.